If you have experience with the Atlassian Cloud Environment, as an Atlassian Administrator, Jira Administrator, or similar, this is a fantastic opportunity for you!

This full-time, permanent position is part of the Information and Technology organization and offers a hybrid/remote work setup. As an Atlassian Administrator, you will manage our Euronet subscription for all entities and users. The ideal candidate will support and oversee our entire Atlassian ecosystem (Jira Software, Confluence, Jira Service Management, OpsGenie, and other products) while collaborating with cross-disciplinary teams within the organization to enhance site performance and stability.

Key Responsibilities:

• Administer Atlassian products across all Euronet entities.
• Provide support and advanced troubleshooting for all Euronet entities.
• Maintain, manage, upgrade, and improve Jira and its integrations with other tools or plugins.
• Conduct regular site cleanup activities following Atlassian’s best practices.
• Collaborate with cross-functional teams to design and implement complex solutions.
• Develop and maintain templates, complex workflows, including project workflows, screen schemes, permission schemes, and notification schemes.
• Manage user and group permissions according to project, team, or product needs.
• Develop training materials and provide training to power users, product owners, or specific audiences.
• Document product configurations, policies, and processes adopted across all Euronet entities.
• Generate reports related to subscriptions and support (license usage, instance audit, support requests).
• Serve as a trusted escalation point for our services team, customers, partners, and Atlassian representatives.

Requirements:

• Understanding of the Software Development Lifecycle (SDLC).
• Understanding of Project Management methodologies (Agile/Scrum/Waterfall).
• Understanding of Microsoft Solutions, including but not limited to Active Directory, Azure DevOps, GitHub, SQL.
• Understanding of Web Technologies (Cloud/Amazon Web Services, HTML, CSS).
• Script Development using Atlassian REST API, Webhooks, and (PowerShell, Forge, Curl, JS).

Desired Profile:

• Over 2 years of experience as an Atlassian Administrator in a large, multi-methodology organization (Cloud environment preferred).
• Experience managing multiple sites (or servers), sandbox environments, and their data residency.
• Atlassian Certification (ACP-120).
• Experience with data migrations for both server to cloud and cloud to cloud.
• Understanding of the ITIL support framework for a strong grasp of processes.
• Ability to plan, coordinate, multitask with strong attention to detail.
• Excellent written and verbal communication skills in English.

Benefits:

• 40 hours per week
• 2 days off
• Life insurance fully covered
• Optional 50/50 health insurance
• Optional 50/50 half scholarships
• Annual salary appraisal
• Internal savings and credit association
• Christmas bonus above the law.