This position is based in Mexico City; please apply only if you are located in or near Mexico City.

About GBG

GBG is a leading authority in global identity and location services. In our increasingly digital world, we help businesses expand by providing the intelligence needed to make optimal decisions about their customers when it matters most.

Every second, our global data, agile technology, and expert teams empower over 20,000 of the world's most renowned organizations to connect with and trust their customers.

Why Join GBG

Reach

Accurate location data is vital for businesses that need precise customer locations to reduce failed deliveries, enhance customer experiences, and eliminate unnecessary costs. We offer unique insights into locations and the people residing there because we understand global addresses better than anyone else.

This ensures our clients can trust that their products and services will arrive on time and at the correct destination. In the global marketplace, we exist to help every business reach every customer worldwide.

Trust

As digital businesses grow, most customers are genuine, but some are fraudsters manipulating identities to gain unauthorized access. We provide our clients with unparalleled insights to distinguish between trustworthy customers and fraudulent ones because we understand identity better than anyone else.

This enables businesses to confidently onboard legitimate customers, reward loyal ones, and reject fraudsters. In the battle against identity fraud, trust is crucial—the more you know and the sooner you know it, the better decisions you can make.

About the Team

At GBG Compliance, enhancing customer experience is at the heart of everything we do. To help us build functional systems that improve this experience, we are seeking an experienced DevOps Engineer. You will be responsible for deploying product updates, identifying production issues, and implementing integrations that meet our customers' needs.

The Role

The DevOps Engineer will focus on deploying product updates, troubleshooting production issues, and implementing integrations to fulfill customer requirements. This primarily involves building and setting up new development tools and infrastructure on the AWS platform, and finding ways to automate and enhance development and release processes.

What You Will Do

• Collaborate with software engineering teams to build and update infrastructure automation and deployment processes.
• Work alongside software developers and engineers to ensure development aligns with established processes and functions as intended.
• Deploy updates and fixes, providing Level 2 technical support.
• Create tools to minimize errors and enhance customer experience.
• Develop software to integrate with internal backend systems.
• Conduct root cause analysis for production errors.
• Investigate and resolve technical issues.
• Develop scripts to automate virtualization tasks.
• Design procedures for system troubleshooting and maintenance.
• Ensure systems are secure against cybersecurity threats.
• Participate in Scrum meetings and work on assigned tasks.
• Plan projects and engage in project management decisions.

Requirements

What We're Looking For

• Experience as a DevOps Engineer or in a similar software engineering role.
• Proficiency with CI/CD pipeline tools like GitLab and Jenkins.
• Hands-on experience with Python and/or UNIX shell scripting.
• Development experience using Terraform for Infrastructure as Code in cloud environments and configuration management using Helm.
• Solid knowledge of observability systems such as ELK, New Relic, and Zabbix.
• Experience managing and maintaining AWS environments, including provisioning, scaling, and optimizing resources for cost-efficiency and performance.
• Expertise in Kubernetes management: deploying, managing, and scaling containerized applications to ensure high availability and performance.
• Familiarity with Agile/Scrum methodologies and frameworks.
• Basic understanding of computer networks and concepts.
• Working knowledge of databases and SQL.
• A problem-solving mindset and collaborative team spirit with minimal supervision.

Behaviors We'd Like to See

• Strong communication skills and ability to work collaboratively.
• Proactive approach and willingness to take initiative.
• Commitment to continuous learning and improvement.
• Adaptability in a dynamic work environment.
• Attention to detail with a focus on delivering high-quality results.

Benefits

• Opportunity to work with a leading company in global identity and location services.
• Engaging and inclusive work environment.
• Potential for professional growth and development.

Equal Opportunity Employer

We are committed to providing fair opportunities for everyone regardless of age, gender, race, ethnicity, sex, religion, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. Everyone is welcome, and our inclusion and diversity program is designed to ensure that you can thrive. Please inform us if you require any reasonable adjustments during the interview process.

Why Not Apply and Make Life at GBG Work for You?