Interlaced is a cloud-centric IT services provider, offering outsourced IT solutions to innovative businesses worldwide. We specialize in designing, implementing, and supporting advanced technology infrastructures that empower our clients to scale and achieve their goals.

How Are We Different from Traditional IT Companies?

• We prioritize cloud technologies: Even if you don't have all the necessary skills yet, we'll provide training.
• Professional development opportunities: We offer career advancement pathways across the organization with accompanying training programs.
• Collaborate with innovative clients: Work with cutting-edge clients in forward-thinking industries like tech startups, biotech, and digital agencies.
• Rapid growth ahead: We're poised for significant expansion in 2025 and beyond, and we need your help to make it happen!
• Join our passionate team: Be part of a group of enthusiastic, innovative technology lovers excited to build something amazing together.

Requirements

Interlaced is seeking a contracted IT Support Associate in the Buenos Aires area. This role requires knowledge of common business technologies and experience working in diverse technical environments, as well as familiarity with various cloud infrastructure components.

The ideal candidate:

• Possesses strong technical skills and stays current with the latest technology trends.
• Can quickly adopt new techniques and processes.
• Is personable and able to interact with all levels of a client's business, from the front desk to the CEO.
• Can simplify complex technical solutions and effectively communicate them to end users.

This is a full-time contract position working remotely to assist end users through remote sessions via chat, phone, and email. The candidate should have a dedicated home office with a stable internet connection.

This position operates from 8 am to 5 pm Pacific Time (UTC -7 / -8), Monday through Friday, excluding holidays. We anticipate opening a local Buenos Aires office that will require in-office work three days a week starting in 2025.

Benefits

What we offer:

• Competitive compensation ($16,000 - $19,000 annually DOE) and an open-ended contract
• Reimbursements for cell phone and health & wellness expenses
• 16 paid holidays annually—6 fixed and 10 flexible
• 2 paid volunteer days each year
• Paid sick time
• Peer-to-peer bonus program