Salesforce Technical Lead – Remote

Overview We are actively seeking a Salesforce Technical Lead based in Mexico or Colombia for a full-time remote contract (C2C / independent contractor). This position supports a global enterprise client within an Application Management Services (AMS) environment. The role focuses on technical leadership, Salesforce support, incident resolution, platform stability, and continuous improvement.

Compensation

• Total monthly pay: $4,000 USD (C2C)

• Contract duration: 12 months with possible extension

• Location: Remote

Key Responsibilities

• Lead and mentor Salesforce developers and support analysts.

• Manage AMS support operations, incident resolution, root cause analysis, and SLAs.

• Oversee Salesforce configurations, Apex development, LWC, and technical deliverables.

• Provide daily production support for Sales Cloud and Service Cloud.

• Implement enhancements, fixes, and optimizations in alignment with Salesforce best practices.

• Participate in release management, testing, deployments, and documentation updates.

• Identify automation opportunities to improve processes and platform performance.

• Collaborate with cross-functional teams (QA, business analysts, project managers).

Required Skills & Experience

• 8+ years of Salesforce development and consulting experience.

• Strong coding experience in Apex, Visualforce, Lightning Components (Aura/LWC).

• Solid background in Sales Cloud and Service Cloud.

• Proven experience in AMS, production support, incident management, and ITIL.

• Hands-on experience with ServiceNow, Jira, and Agile methodologies.

• Strong analytical, troubleshooting, and communication abilities.

• Ability to collaborate with business and technical stakeholders.

• Spanish: Fluent

• English: Fluent (professional working proficiency)

Ideal Candidate Profile

• Strong technical leadership in Salesforce environments.

• Ability to work independently, manage priorities, and deliver high-quality work.

• Experience supporting enterprise-level platforms and large-scale Salesforce implementations.

• Strong ownership, accountability, and attention to detail.

Why This Role Is Attractive

• 100% remote work from Mexico or Colombia

• Long-term contract with a global enterprise client

• Stable workload (160 hours monthly)

• Opportunity to lead a high-performance Salesforce team

• Hands-on role with continuous improvement initiatives