Work Experience

• Advanced English level is a must

• 4-6 Years of experience

• Strong analytical troubleshooting work experience.

• Customer incident management and support experience

• Customer Managed Service Experience

Skills

• Work experience, preferable in an O&M VAS & IOT environment with a mobile operator.

• Solaris/Linux/Shell scripting –Knowledge.

• Python scripting knowledge preferred.

• Database - Oracle/MySQL –understanding of databases is a must.

• Good knowledge of SQL.

• Domain Knowledge – GSM, SS7/SIGTRAN/Diameter.

• Conversant with Call flows and routing VAS/Core ,3G/4G/5G

• Protocol knowledge (any or all): MAP/CAMEL/INAP/GPRS/Diameter/SMPP

• Network Element Knowledge: OCS, PCRF, Kafka, Zookeeper, Tomcat

• Working knowledge of CDRs/Billing

• Tools like Wireshark, Postman, Jenkins, Ansible

• Working knowledge on API Workflow &Testing