Key Responsibilities

• Administer and support Microsoft-based environments for multiple MSP clients

• Handle escalated tickets from help desk support

• Manage Microsoft Entra ID (Azure AD): Identity and access management

• Administer Microsoft Intune: Device enrollment and management

o Policy configuration and enforcement

• Support Microsoft 365 services, including SharePoint

• Configure and manage Microsoft security tools:

o Defender for Endpoint

o Defender for Office 365

o Defender for Identity

• Troubleshoot backend, infrastructure, and security-related issues

• Support and maintain MSP backend tools (training provided if needed)

Required Skills & Experience

• 5 or 7 + years of exp

• Strong experience in Microsoft ecosystem administration

• Windows Server and Windows client environments

• Microsoft Entra ID (Azure AD) administration

• Microsoft Intune management

• Microsoft 365 administration

• Experience with Microsoft Defender security stack

• Strong troubleshooting and problem-solving skills

Language:

• Advanced English level (If you do not have an advanced level of English, please do not apply; this position involves working with U.S. clients.)